Dear Customer,

Thank you for your interest in our wholesale products. We appreciate your business and want to ensure that you have a clear understanding of our wholesale terms and policies before placing your order. Please take a moment to review the following information:

Minimum Order Requirements:

Our minimum order amount is CAD $100.

Payment Terms:

We offer two payment methods, Shopify Payment and Pay by Invoice.

Shopify payment：We default to Shopify Payment, which is an instant payment via card.

Pay by Invoice: For invoice payments, we default to NET 7 terms, which means that payment is due
within 7 days of receiving the invoice.

Turn around time：

After receiving your order, we typically ship within 2 business days. However, if there are any special circumstances, we will notify you by email with an explanation.

Shipping and Handling:

We offer two shipping options, standard and express. The cost will be displayed at the time of checkout. If you prefer to use your own shipping company, please contact us before placing your order and let us know. We will do our best to accommodate your request.

Returns and Exchanges:

We stand behind the quality of our products and will accept returns or exchanges on defective or damaged items. Please contact us within 7 days of receipt to request a return or exchange authorization. We do not accept returns or exchanges for any other reason, including buyer's remorse. Please ensure that the product is in an unopened condition.

Cancellation Policy:

 If you wish to cancel your order, please contact us within 24 hours of placing your order at info@ensoeats.com. After this time, your order will be subject to a 15% restocking fee.

Thank you for choosing our wholesale products. If you have any questions or concerns about our terms and policies, please do not hesitate to contact us. We look forward to doing business with you.